Privacy Policy

Opportunityspace respects the privacy of individuals and organisations engaging our logistics solutions in Australia. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with our services, including supply chain management, freight forwarding, 3PL warehousing, inventory management, e-commerce logistics, last mile delivery, and cold chain logistics. Our approach follows applicable Australian privacy principles and practical expectations for commercial operations.

Information we may collect includes contact details (such as name, email address, phone number), business identifiers, delivery addresses, shipment references, customs or biosecurity documentation where relevant, billing and transaction information, and records of interactions with our teams or systems. We may also collect operational data generated during service delivery, such as timestamps, milestone status updates, consignment notes, and proof-of-delivery details. When you visit our website, we may use cookies or similar tools to measure site performance and understand aggregated usage patterns.

We use personal information to provide and improve logistics services, coordinate with carriers and warehousing partners, manage bookings and documentation, issue invoices, respond to enquiries, support customer service, and conduct analytics related to service quality, capacity planning, and safety. Processing is guided by legitimate business needs, contractual obligations, and compliance requirements. Where appropriate, we may de-identify data for reporting or benchmarking so it cannot reasonably be linked to an identifiable individual.

We may disclose personal information to service providers and partners assisting with transportation, warehousing, technology hosting, security, and professional advice. Disclosures are limited to what is necessary for the relevant purpose, and we encourage recipients to uphold suitable confidentiality and security safeguards. International disclosures may occur when freight or systems span jurisdictions; in such cases, we aim to apply protections consistent with the sensitivity of the data and the context of the service.

Security measures are designed to protect information from unauthorised access, alteration, or misuse. These measures include role-based access, data segregation, and reasonable technical and organisational controls aligned with the nature of our operations. Despite safeguards, *** method of transmission or storage is entirely free from risk; we therefore maintain incident response procedures, seek continuous improvement, and review controls with regard to evolving standards.

We retain personal information for timeframes aligned with operational needs, regulatory obligations, limitation periods, and dispute resolution. When information is *** longer required, we aim to delete, de-identify, or securely archive it consistent with recordkeeping policies. You may contact us to request access to, or correction of, your personal information. We will respond within a reasonable period and may request verification to protect privacy.

Cookies and similar technologies help us understand aggregated site usage and support website functionality. You can adjust browser settings to manage cookies. Our website may contain links to internal pages such as our Legal section; those pages follow this Policy and related notices. For clarity, marketing communications are optional, and you can opt out using the instructions provided in those messages.

If you have a privacy query, wish to make a request, or would like to raise a concern, please contact Opportunityspace at Opportunityspace@outlook.com or call + (61) 47 321-95-84. Our postal and physical address for correspondence is 58 King Street, Newtown NSW 2042, Australia. If you consider that your request has not been addressed, you may seek guidance from relevant Australian authorities. We may update this Policy to reflect operational or regulatory changes and will indicate the effective date above.